TERMS AND CONDITIONS
Welcome to houseofaadhi.com, your destination for high-quality Kurtis. Please take a moment to familiarize yourself with our Terms and Conditions before placing an order.
Order Confirmation and Modifications:
- Once an order is confirmed with payment, it cannot be altered or cancelled under any circumstances.
Payment and Stock Availability:
- Payment will only be processed after confirming stock availability. In case an item is unavailable after payment, we will suggest alternatives, request additional time, or issue a full refund.
Local Taxes and Duties:
- Customers are responsible for any local taxes, such as VAT or customs duties. The product prices listed on our website do not include these local taxes.
GST Invoice (For Indian Customers):
- For Indian customers, we provide GST invoices. To claim a GST refund, please provide your GST number when placing an order.
Stock Availability and Substitutes:
- We strive to maintain sufficient stock levels, but occasionally certain items may be unavailable. In such cases, suitable substitutes may be offered.
Branding and Customization:
- We reserve the right to include our logo, website, and product codes on items without altering the product's essential quality.
Customization and Approval:
- Customization is offered at our discretion. While we strive to match samples as closely as possible, minor variations due to material characteristics may occur. We take responsibility for printing errors after customer approval of proofs but are not liable for errors introduced by the customer.
Color Variation and Displays:
- Colors displayed on your screen may differ slightly from the actual product due to monitor variations. For accurate color selection, we recommend purchasing a sample before finalizing your order.
Printing Errors and Proofs:
- We are responsible for any printing errors after customer-approved proofs. However, we do not take responsibility for errors present in customer-approved proofs.
Manual Printing and Color Variation:
- Manual printing may result in slight color variations, which is a normal occurrence in this process.
Envelopes and Adhesive:
- Envelopes provided are not self-adhesive unless specifically stated.
Shipping and Transport:
- We work with reliable couriers and transport services, but we are not liable for delays or damages that occur during transit.
Invoices and Receipts:
- All invoices and receipts will be issued under the name "Lovely Offset Printers Private Limited."
Proof Revisions and Charges:
- Customers are allowed three complimentary proof revisions. Additional layout changes may incur extra charges.
Printing Expectations and Proofs:
- Printing quality and outcomes are based on customer-approved proofs. We recommend purchasing printed proofs for the most accurate expectations.
Product Sizing and Placement:
- Customers are responsible for selecting the appropriate product size to ensure correct text and design placement.
Unresolved Issues and Finality:
- In the event of any unresolved issues, our decisions are considered final. For any clarifications, please contact us directly before proceeding with assumptions.
Design-Yourself Items:
- For items designed by customers through our online editing tools, full responsibility lies with the customer to provide correct and accurate content. Please review the design carefully before final approval.
Limitation of Liability:
- We are not liable for any loss or damage resulting from declined authorization for payments beyond the mutually agreed limits.
By using houseofaadhi.com and placing an order, you agree to abide by these Terms and Conditions. If you have any questions or require further clarification, feel free to contact our customer support.